AAA Glass & Mirror - Fort Worth, Texas

Chris H.

Very pleased with the overall experience using AAA Glass & Mirror. Had a custom multi-pane mirror installed in our daughters' playroom and it looks great. Jose & Melvin were a pleasure to work with on a challenging project. Would use them again in a heartbeat. Great job guys!

Warren G.

They were real nice I was looking for fiberglass and they explained to me that they no longer do it and gave me information on where I could go.

Kyle R.

AAA has been there for me in countless ways. From full window replacements on 100 year old house with leaded glass to bail me out of multiple situations and even strange small projects such as repairing a laser that I needed for my wedding the day before I flew out!

They are extremely professional and creative and will do anything they can to take care of you.

Aaron’s customer service is phenomenal and him and his team value individual customers as well as all their commercial work!

It should always be your first stop for your glass needs and if they can’t find a solution they will point you in the right direction!!!

drprm1

Takes a couple of weeks to get estimate to replace broken glass and fogged glass. That’s fine, no emergency. Finally install. Both large windows and neither match the other windows of the house. All existing windows are bronze. Estimator acted put out and simply said “you didn’t tell me”...Really? Installer was about to leave and I pointed out there were decals, adhesive, and silicone on the windows. Acted very put out that I expected all that cleaned off.

Don M.

Our contractor hired them to replace a vinyl beads damaged by hail on windows to our rental and home. We agreed to their disclaimer that they will not be responsible if they cracked the glass windows in the process. That is fine with us, and we gave the approval. They ended up cracking 3 window glass panels. That is when the horrible experience with this company started. Their crew never told their office or called us to informed us (at least as a courtesy so we could move to next step of repair) that they damaged the few glass on windows. We had to call our contractor of the damage and set up a replacement. It took them many tries to complete the replacements. Issues with each time they tried: ordered 2 windows glass pane for the rental and only processed one. Could not install second window due to wrong measurements; panel had grills and ours were just plain glass panels; Not tinted; cracked the glass in transit to the house. There was a lot of confusion as to what was discussed and or agreed on and you have to prove to them what was agreed on. Never return calls when they say they would. You have to keep calling to follow up. Just horrible experience.

Ruth G.

About 2 months ago, we started remodeling our bathroom, turning it into a shower and taking out the tub. After putting up tile throughout the bathroom , we decided we wanted glass door without seams. We ordered it through AAA glass. After having it install, Wow! did it make the bathroom. They did such a professional job and it looks beautiful. Can't thank Jerry enough, for the help, and for the guys that measured and install it.

Hannah K.

AAA Glass has friendly staff and exceeds expectations in their service. They respond quickly to messages and their work is accurate and prompt. Their knowledge and quality is the best in glass services. I recommend them for all your residential glass services!

Jennifer M.

I have had the worst experience. The woman that answers phones is absolutely the worst! One would think when I am trying to spend my money at your place of business you would exhibit some form of customer service?! Instead she has been nothing but rude the 2 times I have had to speak with her. The only reason I am giving more than one star is the gentlemen that called to go do the quote was very helpful /pleasant.