Alan Soucy Home Improvement - East Hartford, Connecticut

Tony B. /. A. V. M.

I hired Alan Soucy Home Improvement to install replacement windows in my home after getting a quote from a "big box" store that also offered window installation. His price was far below the big box quote and installation was done very professionally and on schedule. I've seen his top notch work on several other projects and recommend him for any and all home improvement work.

Ally F.

Had some posts on my porch replaced. To say this as nice as I can, the posts are “brand new” and the job looks like it was done in 1932 when the house was built. Paint and caulk job looks like Elmer’s glue and crayon. Asked them to come back and fix it and they came back but certainly didn’t fix it. Said they would come back again, then cashed my last check and haven’t heard from them since. Left a mess in my yard on top of everything.

Ally F.

Signed into my other Google account so I could specifically write another review of how horrible Alan Soucy Construction is. Do not put your trust in this company, they are shady and they do terrible work. The value of your home is on the line and they will tank it for sure. I’m a woman in my 20’s with no construction experience and I’ve already done better work fixing their mess than their crew. The job I paid them to do over a year ago is still unfinished. They will call you and tell you they’re coming to get the job done and then never show up. Does not matter how many voicemails you leave them. They are a true representation of careless and lazy business.

Matt S.

Stay Away! I’m trying to save you from a truly awful experience. Took many months to do a week’s worth of work. Never showed up, including when I stayed home from work waiting for them. Quality was terrible, beginner level. Made an absolute mess of my house. Had to pay multiple other companies to come fix their amateur work. Lasting negative impact and I regret using them every day.

Clayton R.

Very unprofessional many no call no shows used cheap quality materials . Textured ceiling doesn't match and is now flaking off . Drywall was left with large unsanded spots and covered in ceiling texture for me to remove. Owner came back and ensured me it would be corrected 3 weeks later and not a single effort so I gave up . Extremely disappointed spend your money and time elsewhere

Omar R.

Bought my house and some work needed to be done, my realtor recommended these guys. Much like everyone else, I should've read the reviews first because holy hell this was a nightmare, here are some talking points:

- Never on time and there were ALOT of no call no shows.
- The timeframe I was given to do the work that needed to be done (some roofing and outlet work) was supposed to be 2 weeks max, let me tell you it was NOT 2 weeks, it was closer to 5 months+.
- You could never reach anyone except for a couple of the workers who I will say are awesome (shout out to Dave), they just work for a terrible person (I'll save my actual comments for the BBB).

Totally disorganized, totally unprofessional, but they have no issue coming to collect payments. Don't waste your time, way better contractors out there that do way better jobs.

Farren B.

Would not recommend him at all. Really wish I had read these reviews before we hired him last year, because every one of the negative ones perfectly describes his work ethic and quality. He and his crew were never on the same page, very poor communication all around, and needed constant probing to come back to work. He completely messed up our deck and ghosted us in the end. He never even returned for the last payment, implying that he knew how badly they screwed up. We are looking into our legal options at this point.

Marc B.

I hired Alan Soucy Home Improvement to replace the chimney flasher in my house as well as the adjacent wood sheath and roof shingles. The work was performed but shortly after I noticed new water leaks. Every time it rains there is water infiltration that is damaging the living room ceiling. Upon further inspection, I realized that the wood sheath had not been replaced. I notified the contractor and he scheduled a day and time to perform additional repairs; however, he failed to show up or call to cancel. I reached out a second time only to be given a new date and once again, Alan failed to show up. The communication has stopped and at this point I have no confidence that he is committed to finishing the job.