Aspen Group Ltd - Englewood, Colorado

Tony B.

We’re part of a townhome project in Aurora and the Aspen Group had been absolutely terrible.

They’ve been irresponsible in obtaining permits from the city, halting work on our unfinished townhome on July 27th until August 12th. And it’s been spotty since.

On July 27th they shut off the power to our block of units and somehow forgot to turn the power to our garage back on. I noticed on August 5th and contacted Beau Barney the VP of the Aspen Group after resetting my own breaker box. He came and looked at it and said he would make ab appointment with his electrician and would get it fixed.

I don’t hear anything until I reach out to him on August 7th after our soffit collapsed in the middle of the night. He says he’ll contact the project manager on site and get it fixed immediately.

I hear nothing, no crew shows up at my house.

August 10th, I contact him again and he promises it will be done that day.

August 11th, Beau promises he’ll come by with a crew and get it done. Crew actually shows up but doesn’t fix the soffit. I ask them at the end of the day if they’ll fix it and that the VP told me it would get done. They give me attitude over it.

It actually gets fixed August 12th after I e-mail Grant Parker, informing him that the information he received that “This phase of the project was 100% complete.” was false.

Beau contacts me through e-mail saying he has been in constant contact with me, which is also false. I have been the one to contact him first, always.

Yesterday, August 18th, I find a large hole in our porch (not pictured) and the power to our garage once again shut off. Beau assured me it would get fixed and I’ve figured out that if it’s not done by 4 on the day he “promises” it’s not getting done.

DO NOT USE THIS COMPANY.

N

I get that contractors are always on a time crunch, and are trying to get work done as fast as possible, but there was a lot of damage done to our house because of carelessness and concern over fast turn over time.

They had knocked off a major portion of our drywall around our skylight while installing our roof. They had also been contracted out to replace our siding and they broke our AC compressor, and blew the electrical circuits in our basement and living room; all of this in the span of two weeks.I’ve spoken to the formen, the project managers, and superintendent, and it just doesn’t seem that they care to tell the workers to be a little more careful. I will also say that only after a lot of prying and consistent emails, voicemails, text messages, face to face conversations, is when my problems were resolved or fixed.

Unless you want to babysit the work and constantly have to send requests to get damages resolved. I highly recommend a more professional group.

kingston K.

I have been in the field of multi family maintenance in the capacity of a supervisor for over 25 years. In all that time I have never had a better experience with a vendor than I have with Aspen Group. Debra is amazing. She is on top of everything and sends before and after pics and communicates everything going on. You can NOT find a better company!

susan H.

I've used Aspen Group for years. I'd like to commend the new crew and Project Managers, Nick, Kyle, Will and Harold. I 've worked with all of them and they are responsive, polite and easy to work with. I love that Aspen Group has implemented a new policy that the PM contact the managers with weekly, bi weekly and sometime daily updates. Nick has been overseeing a large painting project for me, and he has all my homeowners and most important my Board members very happy.
Aspen Group, keep doing what you are doing!

Matthew V.

They did the staircases in our apartment complex and missed every footer that they poured. So the staircase are sitting on the 4in. thick pad.they poured the pads without figuring the correct rise and run for the staircase.

Melissa K.

I have work with Aspen Group for some time. I have found they are very professional, do great work and if there was a problem with their work, they have come back and fixed no questions asked. I could not be any more pleased with their work than I already am. They are amazing and I highly recommend them for any project whether it be roofing, siding, structural work, they can do it. Thank you Noah, Scott and Chuck for always doing great work.

Andrew D.

The Aspen Group has always completed their contract work for me in a timely and professional manner. Their attention to detail, competitive bidding and commitment to their customers has been extremely rewarding to my family and the investments that we have made in our home. I highly recommend The Aspen Group for any and all of your home improvement needs.

Dirk B.

Aspen did a very large multi-family project for us (1,600 units $2M+) and they did an amazing job for us. Had the manpower and supervision to get the job done correctly and on time. They went above and beyond for us and when we added additional scope to their contract, they didn't take advantage and up-charge the change orders. I've also used them several times personally on smaller jobs as well and they treat all jobs the same, as a priority. I would highly recommend Aspen.