Boston Glass Group - Chestnut Hill, Massachusetts

Mark U.

Boston Glass Group is our go to subcontractor for our shower doors and mirrors. RWC is a remodeling company in Norwood, MA and BGG is always on time meeting our job schedules. Tom and his team provide excellent products and outstanding service for our clients. Sue and Jen in the office are very responsive and get our estimates back quickly. BGG is highly recommended by RWC.

Sharmili N.

I reached out to them with questions about repairing the glass ceiling of my sunroom. Even though they couldn’t take on the repair themselves, C.J. took the time to review my photos and provide a clear, detailed explanation of the issues and next steps. They explained that the glass seals were compromised, recommended full glass replacement, and even suggested that the metal framing should be evaluated. I truly appreciate the honesty, transparency, and professional guidance—especially since many companies would have simply declined without offering any helpful insight. Highly recommend them for their integrity and expertise!

Bert S.

We purchases a shower enclosure from Boston Glass Group after our existing Kohler Levity doors failed for the second time in 5 years. Every step of the way Boston Glass Group provided skilled and thorough service and kind communication. We ordered our custom made doors that were ready and installed in one week's time. The product is solid and sleek and beautiful and I sense that it is quite secure - and a major step up from the previous sliding shower doors we had been living with. The installers were meticulous with detail and cleanliness - and Sue helped us get set up with everything we needed. Thank you Boston Glass Group. I would recommend you to anyone.

Rod V.

Tom and company made experience very profesional. Steam shower enclosure came out great.

Peter C.

I purchased a picture framing business in Brookline 18 months ago and inherited the former owner's relationship with Tom Dickhudt and Boston Glass Group. Although, I already had a long-standing relationship with a mirror guy in Boston, I decided to give Tom a try. I am glad I did!

Tom has proven to be a reliable, responsive business partner. He gets back to me on the same day when I request a quote. He tells me when to expect delivery and always follows through. He always delivers a quality product, and if there is a problem Tom steps right in to correct any problem. Attached is a large framed mirror project that Tom and his team helped me with. I couldn't have done it without them! These guys are the real deal!

Kala H. (.

Jared was prompt and very helpful when I reached out about a very small (vivarium for 1-inch dart frogs type small) project a couple months ago. Pickup was easy, glass is good quality, and it's holding up well in the high humidity.

swetal P.

We ordered a >5K glass door from them, and the logo on the door was misaligned. There was no proof prior to printing. Tom did give us a discount and we paid another 1.3K to have the glass door with aligned logo replaced. The now newly replaced glass door again had issue closing and stainless steel hardware was damaged during the door replacement process. Fortunately, Tom sent his team again the following day to fix the issue. I suggested potential buyer to ask for proof before printing on the door as it was a very expensive and time consuming process to fix. I must say Tom did try his very best to fix the problem. He did stand behind his work, and I thus gave his company a 3.5 stars, but I do believe all these issues are preventable if he only accepts PDF or TIFF files (not .ppt, as it can misalign if one opens the files with different versions of ppt and slide scale) for the logo and provides customer with proof prior to printing. Who will be happy to pay 1.3K more and undergo all these headaches to have a door installed? Tom said he will return to replace the damaged stainless steel hardware.

Joseph C.

Great group of workers, however they are very limited in their glazing skills. Outside of showers I was disappointed with the lack of industry knowledge. Experience and knowledge are key to success and growth. Showers are easy to learn and easily have the highest profit margins in the industry. But glazing is a lot more than frameless enclosures but Tom takes on contracts with zero knowledge of job scope, but then expecting the crew to know? They have no business dealing with anything other than frameless enclosures. He is not a bad guy but he is a bad boss…when he’s there.