Custom Windows & Doors - Port Richey, Florida

Melissa N.

Our experience with Customer Windows and Doors was fantastic! From the office staff helping us select the products to the installation, everything was great! Their professionalism and care for details was exceptional. We would highly recommend this company to everyone looking to improve their windows and doors. We were treated like family and it truly was a positive experience!

The W. F. I.

We had the pleasure of working with Carole and her staff at their new showroom in Port Richey. All of the door products on display looked beautiful, the door fabrication department was very impressive and everyone's knowledge was also impressive. I did not know I could replace my doors old glass insert, I will be back to have it done soon!

Lisette T.

I've used Custom Windows & Doors for all of my lanai windows and they did a remarkable job. Love the vinyl cleaner they sell and have purchased a window for my home. They are busy and always helpful regardless. I've been using them for years and very pleased with their service!

mike V.

I ordered a window from Mark. I asked for a window 191/8 x 383/8 for an existing block home. He ordered a window 203/8 by 393/4 and tries to turn it around on me. Now I'm stuck with an over priced junk window and have to buy a correct one from someone who knows how to do their job. A year ago Mark and his incompetent crew took 3 times to measure , order , and replace a piece of glass for a customer of mine. 3 Times. A month to replace a small glass Payne!!! It was a good place with decent prices and service and knowledge when the older guy/owner was on the job. Now I wouldn't trust those people for anything. I won't ever do business there again...after about 15 years. I will be sure to steer all my customers and contacts away from Custom Window and Door.

Bob S.

If I could give these guys more than 5 stars, I would. I would give a 10 out of 5 !!! They offer a great selection and their customer service is second to none. The installation is also second to none, super professional, beautiful work.

I wanted to replace my 2 old sliders going out to my pool deck with French doors with sidelights. Right off the bat I figured that a door and window shop would be too expensive. So I went to Home Depot. Nothing but bad news there...I couldn’t get what I wanted, they told me what I wanted couldn’t be done or it's not available anywhere...so I had to settle for something else...plus everything I would get would be a custom order...and would take 8 to 12 weeks to come in...needless to say I was not impressed.

So the wife and I headed over to Custom Windows & Doors of Pasco just to see what's what. Well, Nicole was super helpful and very friendly...within 45 minutes I was walking out with EXACTLY what I wanted and MORE...and here's the kicker...all cheaper than Home Depot...from order to finished install...6 weeks !!!!!!

I highly recommend these guys...the absolute best !!!!

Thank you CWD !!!!

louann B.

Was very pleased when they did my porch back in 2005, however when I bought all new windows recently for my house ( almost 5000.00!) I have received the most inconsiderate customer service! The large sliding glass door does not seal and after repeatedly calling ( and no one ever doing anything about it ) and a window, where the tint is very blotchy and miss-colored in places, not to mention the caulking around the back window having holes and spaces, where bugs can get it. The owner on two occasions informed me 1 to check it out, and never showed up, and two once he did show up, and said he would be out to repair everything on Saturday - NEVER showed again, and no phone call, no courtesy or consideration of my time! Called them again today, and his response was, "WELL, ITS NOT LIKE THE WINDOW IS FALLING OUT!" Really! WOW!

dale W.

I recently used Custom Window and Doors to repair my garage screen doors. they did an awesome job and in a timely manner. Carol and Nicole are awesome , the workers did an A+ job on the doors and they look great . I would highly recommend them for all your window and door needs .

Jay H. (.

I called seven other shops prior without receiving much help, as my order was very small and unique. Lydia was super friendly, determined exactly what I needed and had great communication over phone and email. She even followed up after the sale. I know where to call first next time!