Feldco Windows, Siding, Doors & Roofing - Homewood, Illinois

Elizabeth M.

Trabajo muy nítido

Ken K.

Feldco is a well-established company known for its windows, doors, and siding services, and based on my experience, they live up to their reputation in several key areas: quality of work, efficiency, and dependability.

Quality of Work: Feldco delivers high-quality products that are both durable and visually appealing. Their windows and doors are built to last, providing excellent insulation and energy efficiency. The craftsmanship is evident in the attention to detail, from the secure fit of the installations to the finishing touches that enhance a home’s curb appeal.

Efficiency: From the initial consultation to the final installation, Feldco maintains a streamlined process. Their team is knowledgeable and professional, ensuring measurements are precise and installations are completed in a timely manner. They communicate clearly about timelines, minimizing any disruptions during the project.

Dependability: One of the standout aspects of working with Feldco is their reliability. They show up on time, complete the job as promised, and stand behind their work with strong warranties. Their customer service is responsive and willing to address any concerns, making them a company you can trust for home improvement needs.

Overall, Feldco is a solid choice for homeowners looking for quality products, efficient service, and dependable workmanship. Whether you need new windows, doors, or siding, they offer a hassle-free experience backed by years of expertise.

Kisha J.

I’ve had Feldco windows for more than 25 years with no concerns. I recommended the company when my mother needed to get new windows installed. They have a wonderful window presentation and they had the most economical price compared to their competitors (Window Nation & Pella were the other quotes). One note of interest, Feldco does have an “F” rating with the BBB. I’ve learned that the BBB has a rigorous process and cost is attached to be a part of BBB so this may be why they are not aligned to the BBB. One of the competitors used the “F” rating as a sales tactic when I declined to move forward with them. The other competitor communicated upfront that they would not compete with Feldco pricing. Another aspect I appreciated about Feldco, is that we have bars on the basement windows. They removed the bars for installation and put them back!!! The others said they couldn’t put the bars back. This is why Feldco won the business, outside of reputation & cost! All in all, we're happy with their product & service.

Kimberly P.

It’s the second times using Feldco. Their customer service is amazing. Our salesman Andrew explained everything to us and was so friendly and was not a typical pushy salesman. Our first few windows in 2019 are amazing I can’t hear the road noise so I’m super happy about that, so we decided to get the other windows done. All in all a great experience

Amy T.

Experience started off great. Had a wonderful salesman, knew the product well. Even helped me after the fact when I changed my mind the next day with the color.
Instillation was great. They cleaned up after themselves. Made sure to do what was needed, ie: putting a tarp down vacuuming while cutting in the house so there wasn’t a mess. Once the doors were installed that’s when the problem started. The bottom screens were too long and would not retract so they were all bunching up.
Our installer put in an order for 2 new screens. We got a call that service was going to come out, however they don’t do Saturdays. The scheduler suggested we just leave the doors unlocked so they could come out to fix them. That right there was a big NO. Soonest we could get was 1 month after install. My husband stayed home from work so we could get our very expensive doors fixed.
Tony was the first guy to come by. Was her for 6 minutes. He said he can’t fix them. No he was supposed to measure them and order new screens. I reached out to Feldco, explaining the situation. Yes, I did say I’m getting nothing but aggravation and no compensation.
Lo and behold, another guy shows up on Saturday of all days. Wonderful guy named Nick. Explained he’s is going to order the screens and take ownership of our problem.
11/4 I get a call from the rudest salesman named Steve. Telling me he doesn’t feel right giving me a dime back and all I’m after is money. He wouldn’t let me talk, kept interrupting me. All I wanted was someone other than the phone girls telling me they’re “sorry”. I just wanted Steve to listen to me and know why I’m upset, to say the least. After about 3 minutes into a 5 minute call I had to tell him to shut up so I could talk. I told him since he did not wanna listen to me. I’m sure the BBB will as well as me writing a review. He told me I was threatening him. He kept talking over me so yes, I I said he was being an A hole. He told me to have a great day, so I told him to F off.
After that phone call I still have no idea when anyone is coming out to fix my screens.
Not appropriate on my side. But that is the worst customer service I’ve ever experienced. This is the second and the last time I’ll ever use Feldco.

A E.

Very happy with the entire experience, from the salesman to installation and old doors removal. Customized doors Front and Back. Definitely be using Feldco again! Next project new windows. Til next time…

Aki K. C. 2.

We've had Feldco windows and doors in our home since 2004. They have been very reliable and if ever we need something, Stephen, Amanda and Nick are on top of it and always professional and courteous! I highly recommend Feldco for all your window and door needs!

Kyndra G.

Our salesman was very thorough and helped us choose the right door for our home. Instillation was right on time, and went by smooth and quick. Everyone was so polite. Highly recommend Feldco.