Five Star Improvements - Rochester, New York

Dirección: 145 Norris Dr, Rochester, NY 14610, Estados Unidos.
Teléfono: 5855475477.
Página web: fivestarimprovements.com
Especialidades: Empresa de instalación de cubiertas, Reformas de baños, Gutter service, Contratista de revestimientos, Servicio de instalación de ventanas.
Otros datos de interés: Servicios en las instalaciones, Ofrece asistencia en otros idiomas, Acceso para sillas de ruedas, Aparcamiento adaptado para sillas de ruedas, Aparcamiento gratuito, Con aparcamiento propio.
Opiniones: Esta empresa tiene 566 valoraciones según Google My Business.
Opinión media: 4.7/5.

📌 Ubicación de Five Star Improvements

Five Star Improvements 145 Norris Dr, Rochester, NY 14610, Estados Unidos

⏰ Horario de Five Star Improvements

  • Lunes: Abierto 24 horas
  • Martes: Abierto 24 horas
  • Miércoles: Abierto 24 horas
  • Jueves: Abierto 24 horas
  • Viernes: Abierto 24 horas
  • Sábado: Abierto 24 horas
  • Domingo: Abierto 24 horas

Five Star Improvements: Un Socio Confiable para la Renovación de Su Hogar

Five Star Improvements es una empresa de instalación con sede en Rochester, Nueva York, dedicada a ofrecer soluciones integrales para la mejora y renovación de viviendas. Con una sólida reputación y un compromiso con la calidad, se ha establecido como un proveedor líder en la región, atendiendo a clientes que buscan transformar sus hogares con profesionalidad y eficiencia. La empresa se distingue por su amplia gama de servicios, que abarcan desde la instalación de cubiertas hasta la remodelación completa de baños, pasando por servicios de limpieza de canalones, la aplicación de revestimientos y la instalación de ventanas. Esta diversidad permite a Five Star Improvements satisfacer las necesidades específicas de cada proyecto, ofreciendo un enfoque personalizado y soluciones a medida.

Ubicación y Contacto

La dirección física de Five Star Improvements es: Dirección: 145 Norris Dr, Rochester, NY 14610, Estados Unidos. Para contactar con la empresa, puede utilizar el siguiente teléfono: 5855475477. También puede explorar su pÃgina web en: PÃgina web: fivestarimprovements.com. La ubicación estratégica en Rochester facilita el acceso a sus servicios para los residentes locales y las zonas circundantes.

Especialidades y Servicios Ofrecidos

Five Star Improvements se especializa en una amplia variedad de servicios relacionados con la construcción y remodelación de viviendas. Entre sus principales Ãreas de expertise se encuentran:

  • Instalación de cubiertas: Ofrecen servicios completos de instalación y reparación de cubiertas, utilizando materiales de alta calidad y técnicas avanzadas para garantizar la durabilidad y la protección de su hogar.
  • Reformas de baños: Transforman los baños existentes en espacios modernos y funcionales, adaptÃndose a las preferencias y necesidades de cada cliente.
  • Servicio de instalación de ventanas: Instalan ventanas de diferentes estilos y materiales, mejorando el aislamiento térmico y acústico de sus viviendas.
  • Contratista de revestimientos: Especializados en la aplicación de revestimientos exteriores e interiores, utilizando una amplia gama de materiales y acabados.
  • Servicios de instalación: AdemÃs de las especialidades mencionadas, ofrecen servicios de instalación para una variedad de otros elementos de la vivienda.

La empresa se enorgullece de su capacidad para abordar proyectos de cualquier envergadura, desde pequeñas reparaciones hasta renovaciones completas. Su equipo de profesionales altamente cualificados se dedica a garantizar la satisfacción del cliente en cada etapa del proceso.

Información Adicional de Interés

Five Star Improvements pone a disposición de sus clientes una serie de comodidades y servicios adicionales. La empresa ofrece servicios en las instalaciones, lo que significa que los clientes pueden recibir asistencia y asesoramiento directamente en su hogar. AdemÃs, cuentan con personal multilingüe, lo que facilita la comunicación con clientes que no hablan inglés. Para garantizar la accesibilidad, la empresa ha implementado medidas de accesibilidad, incluyendo acceso para sillas de ruedas y aparcamiento adaptado para sillas de ruedas. También se proporciona aparcamiento gratuito para mayor comodidad. La empresa demuestra un compromiso con la comodidad y la accesibilidad de sus clientes, ofreciendo un servicio integral y atento.

Opiniones y Valoración

Five Star Improvements cuenta con 566 valoraciones según Google My Business, con una opinión media de 4.7/5. Esta alta valoración refleja la satisfacción de sus clientes con la calidad de sus servicios y la profesionalidad de su equipo. Aunque algunas reseñas mencionan la necesidad de mejorar la comunicación interna con los clientes, en general, la experiencia de los clientes con la empresa es muy positiva. La empresa parece estar trabajando para abordar estas preocupaciones y fortalecer aún mÃs sus relaciones con los clientes.

La empresa se distingue por su enfoque en la atención al cliente, su compromiso con la calidad y su amplia gama de servicios. Representa una opción sólida para cualquier persona que necesite realizar mejoras o renovaciones en su hogar. Su ubicación en Rochester, Nueva York, y sus servicios de instalación, junto con su compromiso con la accesibilidad y la comodidad, la convierten en un socio confiable para la transformación de su vivienda. La empresa busca constantemente innovar y mejorar sus procesos para ofrecer a sus clientes la mejor experiencia posible. La inversión en personal cualificado y la atención a los detalles son pilares fundamentales de su filosofía de trabajo.

👍 Opiniones de Five Star Improvements

Five Star Improvements - Rochester, New York
Larraine F.
4/5

Our cottage was dark brown wood in the front and brick in the back. 5 star did an excellent job replacing it with vinyl and stone.
I would have given 5 stars but the communication between staff and myself needs great improvement.

Five Star Improvements - Rochester, New York
Sylvia K.
5/5

I got my estimate from Mason and after interviewing 3 other roofing companies, Five Star was the obvious choice. Mason didn’t waste my time with a 3 hour sales pitch. He got right to the point and I really appreciated that. Matt was the person who came out to meet with me about the project. He answered all my questions and made me feel at ease. Next came the roofers. Louis’s crew was amazing. They were professional, friendly, and incredibly skilled. I could not believe the amount of work they did in 2 days. I had 3 layers and cedar shingles to take off. Matt came back to make sure I was happy with the results. Mason, Matt, Louis and his crew, all went above & beyond what I expected. Job well done!! Thank you Five Star!!

Five Star Improvements - Rochester, New York
Stephen Z.
5/5

5 star did a great job from start to finish. Whenever an issue came up no matter how minor it was they immediately corrected it to my complete satisfaction. Jason, Ross, Mason, Matt and Vito gave me the information needed to complete the job we were hoping for. Putting a roof on is very stressful but they made it as easy as possible. I dealt with Vito as our project manager and his communication throughout was greatly appreciated. Vito was very patient and helpful from beginning to end. I’m highly impressed with their work and offer a 5 Star recommendation for anyone needing a new roof.

Five Star Improvements - Rochester, New York
Maureen W.
5/5

We contacted with Five Star Improvement to put new shingles on our house. Justin, their sales rep, explained we first needed a tear-off of the old shingles as required by code since there were two previous layers of shingles. He then explained the entire process from beginning to end and the estimated cost of new shingle replacement. After selecting the color, type, and brand of shingle we signed a contract that laid out all the specifics of the project. Alex, the project manager, took over from there and arranged for the delivery of a dumpster and all the materials for the job. Louis and the roofing crew removed the old shingles and discovered the sheathing had considerable damage and needed to be replaced with new plywood. Alex got new sheathing delivered and it was on the roof by the end of the day. A previous leak around the chimney got special attention from Louis with new flashing. The crew did a great job putting down the new shingles. Cleanup was very thorough at job's end. Our new roof looks great, and we are very pleased with the results.
Tom and Maureen Welch

Five Star Improvements - Rochester, New York
JR
5/5

I recently had a freestanding shower replaced through Five Star Improvements. Tom and John were the best! They removed the old shower, prepped the site and installed a beautiful new and more accessible (and safer) shower for me. Tom and John wasted no time in accomplishing the task of removal and replacement, making sure that everything was sealed properly and that the new shower head worked correctly. Thanks a million, especially to Tom and John!

Five Star Improvements - Rochester, New York
Taryn K.
5/5

Five Star Improvements is the best roofing company around. They delivered excellent work, great communication, and outstanding results. Truly a five star experience! Side note they also helped work with our insurance company to settle the scope of work from hail damage.

Five Star Improvements - Rochester, New York
Kristen S.
5/5

Roof Repair 6/2025
Team: Insurance Support - Abby Sulli; Repair Team - Chris

No one wakes up one morning and says, "I think I'll drop a tree on my one year old roof today." But, that is indeed what happened to me. Five Star did such a phenomenal job installing the roof (see below) the year before, I wanted them to do the repairs. Abby came out and walked the entire roof, even though only a small area was damaged. She took numerous photos and documented damage to other areas, like the gutter and siding. Her estimate to the insurance company was so thorough, along with the photo documentation, that they used her estimate and did not have to send an adjuster out to the house. Insurance can take their own sweet time, as you may know, but when they did pay on the claim for the repairs, I was able to get on the schedule pretty quickly and have the repairs done. Chris did an excellent job with the repairs and I am back in business with my home all in one piece.

Like I mentioned in my previous review - for a professional roofing company, you kind of expect them to be good at roofing, which they definitely are. It's the OTHER stuff that makes them a company I want to continue to do business with - the excellent communication, the responsiveness to inquiries, the professional yet warm personalities, and the time they take to explain and discuss things so you feel comfortable, and know you're in good hands. That other stuff - Five Star excels at that as well - especially Abby! Abby is a true asset to her team at Five Star - she exemplifies patience, understanding, compassion and she gets it done! Many thanks to Chris and Abby for making home repairs a lot less painful!

Roof replacement - April 2024
Team: Sales - Codie; Install Team - Luis; Project Manager - James

I am not easily impressed by contractors. After having worked in insurance adjusting for several years I have seen the worst to the best of them. Five Star Improvements has an appropriate name, however, because they are top notch all around. Truly. Codie took his time to answer all my questions during the sales process, and was easy to get a hold of for follow up. The office team sent out reminders of the appointment and I always got a person when I called. James came out the morning of the roof install to make sure everything and everyone was there doing their thing; and the install team was amazing. They showed up early, knocked out a superb job in less than a day, and the clean up afterward was something that I have literally never seen before. When I tell you there was not one scrap of old roofing or any nails laying around...there were none - zero, zilch, nada. I expect a team that has been in business for a lot of years to do a professional job, but the excellence at which they do it, in every part of the process, is what makes these guys worth your time, and your money. Highly recommend Five Star - for a roof or any project you may have in mind.

Five Star Improvements - Rochester, New York
Ortega L.
5/5

We had an excellent experience with Five Star Improvements. Vito kept everything on track and made sure we were completely satisfied. Highly recommend their roofing services.

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