Glass Doctor of Atlanta - Norcross, Georgia

IVAN F. V.

Excelente servicio. 6 estrellas me ayudaron cuando otros me decian que no podian hacerlo. Super recomendado excelente staff.

Alexander C.

Se demoran mucho

Joe W.

THIRD UPDATE 12/12/2024: I was able to speak with the owner. He is taking care of the scratch on my paint by having a body shop get that fixed for me. He apologized for the situation and we had a good discussion about it. I'm changing this from 1 to 4 stars because of the way he handled it without any issues and understands and is taking care of it and using this as a learning lesson for his company and to make sure that this doesn't happen again. It's not always about how bad something is but also about how you handle it. As long as I don't have any additional issues or something else doesn't come up, I'll leave this as four stars because at least when they make a mistake, they can admit it and take responsibility. That says a lot about a company to me.

SECOND UPDATE: Today is the day after the install. I was so focused on the things I posted about yesterday that I didn't look at the rest of the install. Today I looked on the passenger side where the molding was supposed to be around the window and noticed that it was a little bit off of the car and went to look at it a little closer and notice that the paint was scratched next to it. My brand new car and they can't even get it right but not only that they scratch my paint?! Morons!

UPDATE: AFTER DRIVING ACROSS THE CITY WITH THIS WINDSHIELD INSTALLED, THE WIND NOISE AROUND IT IS ABSOLUTELY RIDICULOUS. I'VE NEVER HAD A WINDSHIELD INSTALLED BY ANY COMPANY BEFORE WITH SUCH BAD WIND NOISE.

I have no clue how these guys have 4.9 out of five stars on Google. They're nice people but it was just not what I expected.

The first thing that happened when I got there was that they told me that they couldn't calibrate my windshield because they couldn't get into my system. You would think that a company that does windshields would be able to figure that out before you get there and would know how to do this but apparently they didn't. So I decided to let them do the windshield so then I can take it to the dealership the next day and spend more time getting the rest of it done since they couldn't do it there because I didn't want to sit around The next day and wait for the windshield again.

Then the car gets done and I go out to it and it looks like whoever cut the little circle around the VIN number out was a preschooler. And then there was a mark next to where the VIN number is on the glass. And then on the top of the windshield there were two areas that weren't even flat and sealed like they were supposed to be.

Now I have to deal with Allstate and then deal with them to try to get all of this fixed. definitely not the experience that you would expect from a place like this. Not sure that I would recommend this place at all to anybody who needs glass work done. I'll probably end up going somewhere else even if I have to pay out of pocket to actually get a good job done on my windshield. Save your time and your money and go somewhere else. Horrible experience.

Carl P.

We had 3 windows and a full door glass insert replaced due to seal leaks. It was all done in 1 hour. Installer Adam was fast, knowledgeable and cleaned everything up when done. I will use Glass Doctor again when I need more done.

Carolyn B.

Can not fault glass Doctors. So glad we found them. From start to finish they have been amazing. We will be using them for all our glass needs moving forward. Billy & Fig came to complete our project. We were so impressed by them both. Thank you for everything.

A S.

David Perdue came by to fix one of our windows that was broken during a storm and he was SPECTACULAR! He worked with me to accommodate my schedule and was in and out in a flash! My window looks great and I will definitely be calling Glass Doctor and requesting him if I ever have any glass repair needs in the future. David’s kindness and professionalism was welcome and refreshing and I really appreciate all his help! Vicky who initially set up the appointment was amazing as well! She was very accommodating and helpful throughout the scheduling process. Both David and Vicky really made it happen and worked with me so that I could minimize my time away from work. I really can’t thank them enough for their help and AMAZING customer service!

Aldith B.

I am very happy with the price quote and work provided. Randall was personable and walked me through my problem windows. What I loved most about Glass Doctor is you don’t have an install minimum for service. Highly recommend.

Hannah &. D. M.

Had a window pane that broke and glass doctor was quick to resolve my issue! They scheduled someone to be out the next business day to come and replace the broken glass. Jonathan was very professional and quick. Overall every happy with the repair!