Lester's Material Service - Grayslake, Illinois

Toni

We recently hired Lester's for several small to medium projects we needed done to our property. My husband and I have typically been DIY people but It would have taken us the entire summer (maybe longer) to do this ourselves, after work and on weekends. When Bill came to do the estimate, I found him to be a very genuine person who gave us a competitive quote for the work to be done. Raul's team came out next and they completed everything in a week. Everyone who worked on the job were just awesome people and I loved coming home each day to see our backyard dreams evolve into a reality. The results were better than what we would have imagined and our outdoor area looks so beautiful; I just love coming home now to a relaxing outdoor oasis. I'm so grateful we found this company and I highly recommend them for your landscaping needs.

Tom P.

I needed to get some gravel for a garden. Decided to call Lester's. The girl on the phone was very helpful and was able to schedule me for a ton of gravel on the same day. Lester's price was fantastic as it would have cost me so much more to get individual bags of gravel from a home improvement store with my small car that would have required multiple trips to get.
Lester's had exactly the gravel I needed and delivered it quickly with a call to me beforehand to let me know they would be at my house soon.
Driver was friendly and dropped that gravel right where I wanted it.
All in all, it was a great experience with Lester's and getting it delivered saved me a big hassle and made my project much easier to complete.
I will call them again. Thank you, Lester's!

Austin D.

My neighbor is getting work done, apparently Bill is not doing such a great job of things! Messed up their driveway, started the job a week ago and hasn't been back. Hope he fixes it.

Gary M.

Lesters installed my raised patio fall of 2020. Initially I dealt with Keith and after many phone calls on my end it went no where. After no return phone call from Keith I got in contact with Bill. Bill Lester gave us some ideas on how to design our raised patio. I told Bill how I’d like to have a step in my raised patio with a light built in.

Instead of building a step Lesters just laid a stone on the ground as a step. We were clear with Bill Lester on how we wanted our step built in to the raised patio. I showed Bill the stone as a step and expressed my dissatisfaction. Bills reply to me was well sit on it, it may grow on you. Bill also stated that if you decide you don’t like it we’ll make it right.

I’ve since reached out to Bill Lester about 15 times or so. Bill finally came out early summer of 2021 and said that he didn’t have any notes regarding our step. Therefore it would be thousands of dollars out of my pocket for him to fix it. Bill told me he’d have another person come out and inspect it and I would receive an estimate.

Of course I never got an estimate and have not heard back from Lesters. Stay away from this company!! By far the worst company I’ve ever dealt with.

Zhenya Z.

First time experience and they knocked it outta the park. Came in with a question to level ground for a playset in the backyard. Place is clean and professional - they answered my questions then told me the price. The price is clearly listed on website and inside the facilities. Super straight forward. They called before they delivered, placed it right where I wanted it on the driveway. Clean with the paperwork. Didn't skimp on the product. Everything was easy and professional. Will use again for mulch, rubber mulch, top soil... These guys made it easy.

Michelle B.

I contacted them for an estimate for a brick paver patio and they were able to come out to my property within a few days. I asked when he would be able to have my estimate ready and he said that afternoon and if not, on Monday. I reached out on Wednesday via email as that is how we originally communicated and I never received a response back.

Jim R.

I have ordered twice from Lesters. Smiply put, they are courteous and go above and beyond to make sure you have a positive experience. When circumstances out of anyones control occur, most compaines do nothing. Lesters does their best to provide the best service possible, even when problems occur that are not their fault.

Rudy T.

I ordered 12 tons of gravel for may driveway.I asked if they could spread the gravel the length of my driveway before hand. The order form says "TAIL GATE DOWN THE DRIVEWAY". Truck arrived on time. First two piles dumped where I wanted them. But then disaster instead of spreading the gravel the length of my driveway the driver dumped a pile about 12' x 8' x 2'. I asked why he didn't spread the gravel as I requested he said he forgot the tail gate chains.
I contacted Lesters. For $500 they would do me a favor and come out and fix it. I said no thank you! It took me an additional 3 hours to move the disaster pile with a wheel barrel, shovel and rake. Very disappointed with the delivery of gravel. More than 20 years ago Lesters did an excellent job of spreading a 4" of gravel base down the length of my driveway but not this time! All because the driver forgot the tail gate chains.