Mad City Windows & Baths of Davenport - Davenport, Iowa

Amy V.

Pro came out to give a quote. She was very knowledgeable, nice, & easy going. After walking through all the steps and picking what wanted, the process was quick. I now have a new tub & shower, a vast improvement over the last one. Mike the installer was amazing. Great customer service, excellent product. Start to finish a great experience. I highly recommend Mad City! (I forgot to take a before picture)

Laura B.

Mad Skills by Mad City Windows and Baths!

Every step involved in bringing this beautiful new walk-in shower to us (sales, communications, installation and quality of the finished product) was done in a friendly, professional manner. An extra big shoutout to our installers, Landon P. and Morgan W.
In about 4.5 hours, they transformed our horrible 1970’s avocado green tub into a spacious, accessible, easy-to-clean, walk-in shower. Their workmanship was great. (My husband is retired from construction services, and knows skilled work when he see it!) Both men were very professional and friendly.

Thank you, Mad City Windows and Baths!

Onnica M.

I hated my upstairs bathroom with a passion. The salesman was great. He knew his material and answered all of my questions. The communication with the office and the install team was great! I LOVED the electrician they used. Install was quick and painless.
There was not a single problem along the way, which makes my experience boring and uneventful. As it should be! Easy decision and money well spent.

Matty G.

Disastrous Remodel Experience – A Warning to Fellow Homeowners

I am a veteran and homeowner who values honesty, respect, and craftsmanship—none of which I received during my bathroom remodel experience with this company.

Let me be clear: This was a complete failure from start to finish, and I strongly urge anyone considering doing business with this Davenport office to look elsewhere.

Unprofessional Sales Practices: The experience started with a salesman showing up over an hour late with no courtesy call. That should have been the first red flag. I ignored it, but it foreshadowed everything that followed.

Overpriced and Underperformed: They quoted me for services they never delivered—including a $1,000 charge for subfloor replacement that was never touched. I confirmed this by inspecting the underside of the bathroom from the basement myself.

Incomplete and Damaging Work:

They failed to replace wall paneling as agreed.

They damaged existing drywall, overlapping it sloppily over my floor vent.

A shower pipe was left in the wall after removal, just discarded like trash.

They left construction debris in my basement and didn’t bother cleaning the shower even after the first install.

The niche had to be redone due to poor alignment, and the second attempt still resulted in scratched wall panels.

I had to take a personal day off work just to supervise their workers because I couldn’t trust the quality of their efforts.

Unprofessional and Disrespectful Behavior:

The installer never checked his own work before declaring the job complete.

The regional manager had to step in just to get someone to act like a professional and listen to my concerns.

The site manager, Jeff, was rude, arrogant, and dismissive. He yelled at me in my own home, told me who would come into my house and when—completely ignoring my schedule and basic courtesy.

Stolen Property:

A 25-foot Milwaukee Fat Max tape measure that my son gave me for Father's Day went missing.

An orange-handled scraper that belonged to my late father and held deep sentimental value was also taken.

Personal Impact:

This is the only bathroom in my home. I had to wait a week to shower.

The stress from this ordeal has been overwhelming. I even suffered a stress-induced eye hemorrhage during the process.

The level of unprofessionalism and disrespect is something I’ve never encountered in all my years of military service or home ownership. This company completely took advantage of my VA HISA grant, and I am in the process of contacting the VA with my full report and supporting evidence.

Bottom line: if you’re a veteran, a homeowner, or simply someone who expects a job done right—**stay far away.

Update: Why the hell should I be reaching out to you anymore than the 3 emails I have sent to Jeff and Josh that have been ignored since last week?

Valarie L.

The installers were amazing. Very professional and cleaned up after themselves. I would give them 5 stars. I put 3 because well…the salesman I feel took advantage.

The salesman was pushy and quoted 78k for 23 windows. I was super overwhelmed and did purchase 2 slider windows to replace 4 windows which put me out 8400. I will be replacing with a different company that quoted much less and I have seen their work. I didn’t do my homework.

Jay A. T. R.

Troy from sales team was very thorough & professional/friendly. Matt installed our walk in shower & did a wonderful job & paid great attention to detail. He was very polite & hardworking! We love our new shower & was great to have finished in a day.

Tom J.

Had a great experience with my installer Brett Allen he comes natural to this job since he worked for his Dad and Uncle Dale owners of Allen's plumbing and heating here in Cambridge,il. He did a fantastic job i stalling everything had a couple of questions on how high I wanted the shower head and a couple other small things. His attention to detail was great and informed me of what was going on and what he had done. Thanks Brett for the great job you did and completed

Melodie S.

This was a clear cut deal from the moment I called to the installation completion. Everyone was helpful and professional, lots of progress messages as we waited for my large new sliding was created and delivered, and installation scheduled.
My installers, Trevor and Quincy, were punctual, friendly, and professional, getting that monster replaced and even went the extra distance to clean my deck in the process. After, Trevor gave me a thorough explanation of everything from the doors features to the warranty and contact information while we inspected the finished product.
I highly recommend Mad City to everyone looking for professional construction work done.