Mc Lean County Glass & Mirror - Bloomington, Illinois

Taylor S.

Beautiful shower glass thanks to McLean County Glass and Mirror! 10/10 Recommend! Will be sure to use them for all future projects 🙂

Mike H.

They are great. They have repaired several broken double hung windows they were able to repair the sashes for me.

Floyd L.

THE WORST customer service! Tried calling several times, always got answering machine. When I finally did get to speak to a person, she said a person would be out between 12:30 and 1:00 pm on Friday to measure for a large window replacement. He never showed up, no one ever called, and when I called at 2:00 pm to ask if anyone was coming, got the answering machine, left yet another message, and as of the following Monday no one has returned my call. Really shabby way to treat your customers!

F J.

We went to store, picked out what we wanted and scheduled a visit (they wanted to measure). They never showed up, we called and emailed for weeks and did not hear back from them. Disappointed in the service but maybe a sign we are to use some other company if this is how they are BEFORE ordering.

Carter C.

Great price and fast service. They were a bit uncommunicative at first but once we got the ball rolling they were excellent. Only place nearby that was willing to get our door replaced in a reasonable timeframe and the repairman they sent out was very friendly.

RestoreDecor &.

I did not even attempt to proceed with this company after talking to them on the phone. I left a voicemail in the morning with no response from them. Later on in the day I had to call 10+ times back to back. When I finally got an answer the lady picked up with a snotty attitude and immediately put me on hold. I sat on hold for 5 or so minutes, the lady wasn't very helpful at all. She told me to call back at a better time. Recommend: ACE-HI GLASS. They are respectful, also have quick and accurate responses!!! Much much more professional.

Terrance W.

The service here is great. The lady at the front desk was very nice and helpful. I walked in and within a few minutes had 2 pieces of custom cut glass at a very reasonable price. It is awesome to be able to walk into a locally owned place and have such a great experience. Thanks!

I F. (. B.

Complete disorganization. Was told if I brought my window in for measurement it would be faster. Brought it in and they measured. Said it would be 10-15 days before glass was in. I called back after 15 days. They said it should she would check and call me back. After not hearing anything for several days I started calling back in. After a couple days I finally get a hold of someone. She says it should definitely be in. She would check and call me back in fifteen minutes. After three hours I call back, of course there was no answer. Tried again the next afternoon and still no answer. At that point I went to Ace-Hi glass. They measured my window and had the glass replaced within 2 weeks. FYI I was never able to get anyone on the phone after noon any of the times I called.

It has been a month and a half since first having my window measured. Still no call from Mclean county glass. Definitely wouldn't reccomend!