McCann Window & Exteriors - Northbrook, Illinois

Kathy R.

McCann was great to work with. I had an old and extra large patio door that needed to be replaced. After quoting several companies, McCann was very affordable. McCann was so patient dealing with my condo association and helping me attain permits. They were very flexible that once I signed the contract McCann waited to collect my down payment until after my condo association approve the door.

On install day I worried about how the door would get up to the second floor but the installers had no problem with this. The install team was kind and explained to me what they were doing and asked for my approval when there was a slight issue with the door. When the team left they cleaned up and kept my house house looking like new. I was worried about dents or scratches to my floors ( I have vinyl) but the team was very cautious everything was left in the condition prior to the install.

Best part is I no longer have a drafty door on cold winter nights! When I need windows I will go straight to McCann. They were great.

jeanne R.

We had a great experience with Jim Fisher who came out and explained what we need. We’re replacing our storm doors and Jim’s brand/product knowledge has been so helpful.
McCann works with all of the popular manufacturers and many others so they can suggest at every price point.
We will recommend Jim and McCann to friends and neighbors.

michael P.

I just had a great experience with McCann! Starting with Steph, who listened to my needs
and was transparent on pricing and capabilities. My project was small, but everyone at McCann made sure my project was treated with importance. Steph did what was needed to win my business. Brian, who came to measure was professional and answered all my questions. The Installation team, led by Roman, was prompt, efficient, and professional. I spoke with many popular and well respected window companies, but am very happy and satisfied I chose McCann. They will be involved in my next window project. Thanks, McCann! The process was great!

Karen D.

We had a great experience with Kevin McCann and his team from the beginning to installation. They are very professional. We love the beautiful new windows!

Judy B.

This is going on my second year with McCann Windows. Had all my windows replaced and now having my patio door replaced. I just love this company and how they treat the customer with the utmost respect. They give you their best price right from the start. I love how they have women in sales in their company. As a woman who makes the final decisions for my household I like dealing with someone who looks like me, hears what I want and gets me. Stephanie is that person and why I am a repeat customer.

Joshua N.

If a window company advertises heavily on TV, there must be a significant volume of clients to support that budget. This, in my opinion, leads to poor customer satisfaction due to lackluster laborer performance and pushy sales people. Working with McCann Window and Exteriors was none of the that. Our sales advisor, Max, was very knowledgeable about replacement windows and provided continued support throughout the entire process answering all my questions as they arose. Julio and Mark installed our windows and they are truly craftsman of the trade. They transformed the exterior of our house and went above and beyond to make sure all window flashing was perfect and sealed from the elements. Do yourself a favor and work with a smaller, local company that will support you every step of the way and stand behind their work.

Frank M.

Were very nice initially. Salesman visited on time looked at the job and indicated he had another call to make but with return to office to write up the proposal and email it to me late that after. Proposal never came. Call the first time the next day and left a message. No call was received.
Called a second time that day. Asked the receptionist if salesperson had gotten the message. She indicated that she left a message for him.
At that point I asked to speak to a supervisor, however no one was in. She said she would call as speak to him so that he would call.

The salesperson called after about an hour. Apologies for not getting back to me. That informed me that he had spoken to his manager about my job. He told me that they don’t do the work themselves. They sub it out and it would be too expensive for me. Then proceeded to tell me that he work inform their sub about my job and forward his contact information by email. Never
happened.
Great customer service, you think?

Michelle W.

I highly recommend McCann Windows. The service was amazing. Max, our salesperson, was kind and patient and explained everything in detail. He made the whole process very easy! The installation crew was also amazing! They worked hard and did a great job! The office staff was also helpful. Everyone I encountered at McCann was truly amazing and I highly recommend using McCann for any of your window or exterior needs!!!