Reliable Awnings and Signs - Chicago, Illinois

Daniel H.

I unfortunately have to echo everything Peter Moore said below (Mr. Moore, considering everything you went through, two stars is quite generous). We contracted with Reliable Awnings and Signs (Jaime Rivera) to install a new awning for our retail store for a total of $2,500. We gave him a deposit of $1,200 on the day of contract acceptance. It was agreed that the work was to be completed in 2-4 weeks, which Mr. Rivera said included time for him to obtain city permits and 2 weeks to order/receive the awning material. After approximately 2 weeks, we did not receive any status regarding permits or ordering of material. Mr. Rivera also repeatedly did not present to our store as promised to work on the project. This happened on at least four to five occasions. He was also difficult to reach by phone. At the time of the contract acceptance, it was also agreed that the $2,500 total would include $200 for the removal of our current storefront sign. He removed the front portion of the sign, but left unsecured large plywood boards on the back portion of the sign, above our entrance. We repeatedly raised concerns about these plywood boards, as it posed dangers to those who walked on the sidewalk. Again, Mr. Rivera would make promises to come by to secure it, but did not arrive as promised. About 2 weeks after contract date, one of the large plywood boards fell to the ground. Fortunately, no one was hurt, but feeling the urgency of the matter, we hired other contractors to completely remove the sign material and secure the storefront. We were finally able to get in touch with Mr. Rivera and expressed our displeasure with the lack of progress on our project, his inability to keep promises, and his poor handling of the sign removal. It was agreed on that he would refund us $900 ($1,200 deposit-sign removal fee $300) within 2 days. Although he did not complete his obligations of sign removal and was now increasing the fee by $100, we agreed in order to quickly rid ourselves of Mr. Rivera's antics. He predictably did not fulfill his promise of returning the $900.

It should be noted that Mr. Rievera's previous business Reliable Signs and Graphics Co. of 2420 N. Cicero Ave., which has an F with the Better Business Bureau.

Peter M.

We had a contract worked out, and put half of our money down as a deposit. The invoice said the work was to be done in 2 weeks, however almost 4 months later, we still have no awnings. The owner has blown off countless appointments, as well as phone calls. He even offered to just drop off the materials instead of hanging them, and when we agreed, he said we would have to pay more money for materials. We have given him the benefit of the doubt and asked him to please finish the job, but still no awnings. DO NOT give this company your money, find a reputable company to do your business with.

Candrice T.

this quack ran off with our $500.00 deposit stole the awning that we had up already and never returned our calls or messages do not waste your time efforts or money he will just Rob you! the name the guy is giving out is Jaime Riveria smh i filed a police report!!!!

Michael F.

Jaime thank you for stealing my money. Jaime came to my place of business quoted me and asked for 50% up front. I wrote him a check and told me it would be finished by the end of the week. He never showed nor called. I called him Monday and said he would be by on Wednesday, never showed. I called him twice with no call back. Thank you for stealing my money. Check his business out on the BBB, he has an F rating.

Juana L.

He charged me for something he never installed, he never picked up my phonecalls again. He has no address to his business, claims he works from home. He is a liar and a crook, beware!!!!!!!!

ppdougl

He's a con artist, Go elsewhere

saurabh P.

this guy is a conman.

Joe S.