Synergy Windshield Repair - Houston, Texas

Telma F.

Excelente servicio, rapidez, muy amable y servicial.

Carmen M.

Fernando was so easy to work with that it made my experience a very pleasant one. He was professional, courteous & completed the work in a timely manner. I highly recommend him & the company he represents! The price was very reasonable.

Alexander E.

Synergy missed my appointment by a couple hours and unfortunately didn't communicate the issue they were having with their vehicle until I had called them. Fernando with Synergy did make it later in the day however and did a solid job on my 2017 Dodge Grand Caravan, window was fixed in 45 minutes and they even went the extra mile and cleaned up some of the glass that was still in my vehicle. Without a doubt would recommend.

Kat R. (.

Mr. Abe was fantastic! He walked me through the repair process, the claim process, answered all of my body questions, and repaired my windshield all in less than 20 minutes! I would 100% recommend doing business with Synergy!

Joseph C.

I encourage anyone that thinks about using Synergy to read my review first. I should note now that Abraham, the owner, is the only person I communicated with via text/ phone calls.

I've done business twice with Synergy. My first time was on January 31st for a side window replacement. Total cost $300. The worker arrived to my house and began taking the door apart. Roughly an hour had passed and I checked to see how things were going, he said it was going okay but it was difficult due to the complexity of the door. Another hour or two passed and he was finishing up. I looked at it and it looked fine to me so I paid him. After he left I rolled the window down as well as all the others, and I noticed the one that was replaced went up and down much slower than all the others. But it worked so I left it alone.

I reached out to Synergy again about replacing my back glass because it was damaged from the storm. On May 3rd an order was placed for OEM back glass. Total cost $950. On May 10th the same worker as before came and began removing the broken back glass. After an hour or so passed I checked how things were going and I noticed there was still a good amount of broken glass that was not vacuumed at the bottom of the C pillar. I asked if he was going to vacuum it and he said he couldn't because he had no vacuum hose attachments. At that time I also took notice of how the interior C pillar panels were "unclipped", this will be important later. 4-5 hours pass and he finishes, unfortunately I didn't think it would take that long and I was in a rush to leave for an appointment. I took a very quick look and paid him so I could leave in a different vehicle. Due to rain it took a couple days before I could take a better look at the back glass. I then realized the gps antenna was way off center and it was obvious due to the lines from the defrost. I called Abraham about it and he said to text him some photos, so I did. He agreed it needed to be fixed and said he'd let me know when the worker could come. A couple days later I was driving the car and immediately noticed the interior C pillar panels were "off". I assumed they were not clipped in properly. After closer inspection I realized the clips were completely broken. I reached out to Abraham again about this and he said to send pics, so I did. Fast forward nearly a month later and the worker finally comes and fixes the antenna. Since Abraham never offered to come look at the car, I kindly explained to the worker how he broke the clips to the C pillar panels and the correct way that they should have been removed. I told him not to worry about it and that I would explain to Abraham it was an honest mistake, and I would discuss with him about getting it replaced. He said okay and left.

A couple days later I called Abraham and asked how we were going to handle the broken C pillar panel clips. He said the worker told him that I said I was going to get them fixed/replaced myself. No idea how that miscommunication happened. Once again I explain everything to him. I also said I could send him a YouTube video that shows the panels so he can get a better visual. In the video it showed how to properly remove and re-install them. He said to send him the link which I did. I also said I found diagrams and instructions straight from Mercedes that go in detail about the same thing, I sent those as well. And I sent him more photos of the how my panels were left looking and the broken clips. While sending all this information to him I found that the clips and panel are one mold together, so the whole panel needed to be replaced. I added that in text. Something I left out was that the worker left countless marks/scratches on the paint along the C pillar and glass.

After sending this information, I never heard from him again. After 4 weeks of waiting I tried calling and texting multiple times with no reply. After 6 weeks I sent my last text which I will also show a screenshot of. Unfortunately, they have no physical location. So I could not try to go and talk with him in person.

C S.

Outstanding! I called Safelite first and their price was more than double and their attitude was terrible. Place their hours were super limited. I called these guys and no hassles fair price great service and most of all my windshield looks fabulous! I'm sending everyone I know to this company!

Samantha C.

I Got in contact with Abraham and scheduled a time and date pretty far out due to some travel I had; however this did not cause any complications or delays. Everything went incredibly smooth and the windshield looks perfect! One of the fastest, easiest, and most affordable transactions I’ve had with any of my vehicles. HIGHLY recommend!

Kyle J.

Used them for two different cars at separate times & 10/10 recommend! Fair pricing and quick to get the job done right! Greatly appreciate the Synergy team!