Tague Lumber of Philadelphia - Philadelphia, Pennsylvania

Eugenia V. E.

Incredible work! I sent Tague a photo of the threshold condition I had at my house - a tripping hazard on the way to the kitchen - and a sketch with dimensions of the threshold. And, I held my breath..... I am amazed at Tague's (Dan did the work!) ability to understand what I was looking for - I think there may have been a little "mind reading" going on here. The threshold they made for me is exquisite! And, you can see from the photo it fits perfectly and resolves the uneven floor condition (I haven't put a finish on the threshold yet). Btw.... I worked with Alexa on the order and she was friendly, helpful and a joy to work with!

Zachary S.

I am a Tech Director at a High School outside of Philadelaphia and I used to order lumber from Home Depot or Lowes. Our experience ordering from hardware store was spotty at best. So we decided to check out Tague

The experience could not be more night and day! Our lumber is always delivered within a 2-3 days with tight delivery windows when they can accommodate it.

On top of the improved delivery service, their support/representatives are extremely helpful and responsive when I have questions, or need to submit a new order. Even between our Spring and Fall shows when I have not contacted or submitted an order in several months, I receive a response back within 24 hours and many times much sooner than that!

I would recommend anyone who is looking at ordering lumber in bulk to check out Tague! My experience has been fantastic.

Claudia B.

We ordered kitchen cabinet 8 months ago and it has been a nightmare. Small kitchen but the order process took forever. Cabinets arrived on time but with extensive cosmetic issues. Our contractor repeatedly tried to get information on corrections and got nothing but run around. Contractor told me they had never had such an issue with any other company. Finally got rep out to see issues 7 weeks ago - still waiting for replacements. Worse yet they make no effort to keep us informed. I and my contractor will not work with them again.

Jake R.

Great place to buy building supplies! Been there a bunch of times now. Front desk is especially helpful and friendly even to me as a non-contractor.

They also have delivery which has been nice a couple of times when I’ve had larger orders.

Richard H.

Hands down some of the best customer service for lumber and building materials.

Placed a quote online at 7am responded by 9:45am with a phone call and email notifying me that the file I attached with my request couldn’t be viewed. I was able to resend and received my quote within the hour. Big box stores can’t come close to this level of service!

Fran C.

It’s the weirdest Company to do business with. I went there cause I specifically saw them listed as one of the distributors of the Jeld-Wen doors. Here’s my experience with them. First they try very hard to sell you another brand of their choice. Like really hard. Then if you insist long enough, you’ll get what you want. The transaction process is smooth - they take your money and promise to deliver on x date. So when x date comes around and you realize that (1) the order is late, (2) they did not call to provide a status update- you begin to wonder if the Company will provide some sort of rebate for the lost time and for not honoring their portion of the contract. To your surprise, the answer will be a straight NO and no apology is offered. Furthermore, after waiting for more than 30 days for your order to arrive, they will make you wait some more and say “I’m going to see when my guys are available to deliver your door. It could be tomorrow or next week.” And finally, they will refer you to a very, small clause in the contract that says “this is just an estimate.” Meaning, they make sure to cover their @ss while screwing you up in the process. Well I have some news to the owners and management of Tague Lumber. Guess what happens when you do your customers like that? They will never do business with you again AND you will miss out on new business because they will not refer their families or friends to you. Congratulations on securing that short-term loot.

lawrence P.

I bought much of the lumber for my own home project in Media from them, (including a large lam beam that came in exactly as I spec'd it). I always received great service and they have a lot of special products that you cant find at big box places.

sean P.

Excelent lumber at a reasonable price. (No Home Depot hook boards here!) The sales staff here is top notch. We come here first for supplies on all of our major builds.