The Crystal Cave - Glenview, Illinois

Irena D.

I entrusted Crystal Cave with the delicate repair of my family's crystal goblets, and I couldn't be more pleased with the outcome. Not only were the items repaired exactly as promised and delivered on time, but they went above and beyond by performing some extra refinement work that truly showcased their expertise and care. The goblets now look absolutely stunning, and I can tell they were handled with the utmost respect. Their attention to detail and commitment to customer satisfaction is truly exceptional. I highly recommend Crystal Cave for anyone needing expert crystal repair or custom engraving. They've earned my complete trust and gratitude.

Elliot S.

I can’t begin to sing enough praise for this business. It’s truly one of the few remaining businesses who care about the customer. I ordered an engraved award from the crystal cave on a pretty short notice, and they rushed to get the item to me. They shipped the item via FedEx, but FedEx did everything in their power to try and stop us from receiving this award in time for a gathering we were holding. FedEx first printed an incorrect label, and then called me. I provided the correct address for them to fix the label. They then held the package on their truck and did not attempt to deliver again until this past Monday, in which they still failed to correct the label.

The folks from crystal cave (Jen and Kevin) went out of their way to make a brand new one and hand delivered it to me at 6AM the day of the gathering! They could have easily said “well this is on FedEx, and it’s out of our hands” and they would have been well within their right to do so, but they did not! Thank you so very much, Jen and Kevin, for your help and making sure we had this in time for a special person! I would 1000% recommend this amazing company for their great products and even better customer service!

Jeremy D. S.

Their team did a great job of supplying engraved trophies and glassware for our club awards. Worked to fit within our budget. Ready on time, no surprises and everything looked great.

Secretary G.

Jenny & Kevin were a delight to work with and they helped us with the design and made sure we got the award on time. They had very nice pieces to choose from and we would definitely recommend and use them again in the future.

Kimbo M.

Beautiful products. Skilled craftsmanship. Jo is from the old country and does things with old school attention to detail and precision. He takes great pride in quality work! Yet, he has embraced new technology and equipment to make his work even better! He is a master.

Jenny, who runs the business end of things is a delight. Always helpful and knowledgeable.

They can handle anything from large scale corporate orders to a small personal repair. I have seen the corporate displays in their showroom. If you have crystal needs, try them out. Fair prices too, as others have noted.

Blythe M.

I have shopped to buy hostess gifts and business gifts from Crystal Cave for decades. It is now located in the workshop where Josef has created uniqie items and is the last engraver of crystal, thick and thin based in the United States

He also does amazing repair work, easy to find on Glenview.

Mike A.

Joe, Jenni, and the rest of the are are extremely friendly and talented. I'm ALWAYS happy w/my purchase. They all are great people!!!!

Catherine U.

An excellent place for glass and crystal awards and gifts. High quality products and craftsmanship. Very friendly staff.