Windows, Doors & Siding by Opal Enterprises Des Plaines - Des Plaines, Illinois

Sharon D.

After 29 years we finally shopped for new windows and after a few estimates, we chose to go with Opal Enterprises and we were not disappointed. Ryan at Opal was not a pushy salesman which we certainly appreciated with such a huge project - 15 windows - AND an expensive project. Ryan was professional, on time, answered all our questions and gave helpful suggestions.
Katie in their office kept us up-to-date with timelines, who would be coming to the house, gave us our warranties and made sure we knew what to expect.
The installers were on time, gave us professional workmanship, and cleaned up after themselves. After completing our windows they did a walk through with us and made sure we knew how to open, close, and lock our new windows since they were different than what we had before. I have and will continue to recommend Opal to anyone looking to upgrade their home.

Carlos L.

Great service from Opal Enterprises. From start to finish. I hired Opal Ent. to replace 17 windows in my house. They were able to do the work in 1.5 days. It could of been done in 1 day, but because of weather issue, they informed me that they would had to start late morning and finish the next day.

Brian Z.

Opal did a great job with the installation of two new casement windows and a new basement window. It was a very consultative approach and our sales rep made sure we were getting exactly what we expected and wanted. Good communication and would highly recommend them for future window replacement.

Harsha P.

I was looking to have my roof replaced, and ever since buying the home I have disliked the brick color and overall appearance of the home. Mike pointed out some soffit and fascia damage and suggested changing out the ugly old iron column to a stained cedar post and came up with a very cool stained beadboard soffit and black James Hardie Fascia design. I couldn't be more pleased with the expertise and craftsmanship of the both the roof crew and siding crew. Carl was there everyday checking up on us and making sure the crew had everything they needed. Stacy was also very professional during the planning phase and once the project was complete. I could not have had a better experience!!

Benjamin N.

Purchased 10 Provia Endure windows to replace original windows on the house. Charles and Eli were very professional, informative during the sales presentation. They made suggestions that other companies had not considered or offered. The installation crew of Mitch and Sebastian were excellent. They were able to remove the old windows and install the new windows in one day. Joe our project manager kept us informed and resolved an issue with the screens on a couple of the windows to our satisfaction. From start to finish the process with Opal was easy and satisfying. Communication from Opal was consistent and timely. We are very satisfied with the installation and appearance of our new windows.

Sheri S.

We are extremely happy with the work done on our house. I can’t tell you how many compliments we’ve gotten from our neighbors to even the inspector! The entire crew really has an amazing skill and we’re so professional throughout the whole time they were here. We were also so impressed with the amount of communication Opal has with their customers so thank you!

Cathleen H.

Opal did an incredible job replacing our front door with sidelights and French doors that lead to a porch. The salesman was informative, and not pushy, unlike others like the Pella team. I was amazed how fast they were able to get the doors in from the time we ordered, especially because they had to be custom sized. Their price was very reasonable. I talked to about 5 other companies, all of which were pushy, expensive and gave very long lead times. We couldn’t be happier with the doors and their service. Highly recommend!

Tate B.

We were looking to replace our front entry door that was original to the house from 1947. Though a nice wood door, it had become drafty and difficult to open. The first places we looked were at the big box home improvement stores. We found a door we liked and wanted to buy it and get installation, but it was far from that simple. Measurements needed to be taken, which we paid for, but it quickly became and issue with getting their contractor to come out and do it. Eventually the box store's contractor came out and took the measurements, and then we never heard. I followed up a few times, and was told that either they were still awaiting the measurements or there was an issue with them and they would get back to me. In the mean time, I tried one of the popular door & window contractors we see frequently on TV here, but I also never heard back from them.

After not hearing from the contractors and box stores, I was going to tackle the job myself with the help of some contractor neighbors. Ran into the same issue with the measurements again from the box stores as they would only accept the measurements from the contractors they worked with. Back to doing more research, which is when I found Opal.

Right off the bat, the experience with Opal was great! Within minutes for completing an online request form, I was contacted both by phone and email by Opal to discuss the project and setup a time for their folks to come out. Tyler came out to take the measurements and also go over all of the possible options for our door. He showed samples and put together quotes for a couple of configurations we liked, and left us with brochures and emailed the quotes to mull over. Completely zero pressure experience. After making our final selection, he sent over all the necessary paper work that needed to be completed and I was also put in touch with Stacy to help go over it all. After we go the paper work done, Stacy helped coordinate having our Project Manager, Karel, come out to do a final measure and go over the project. Karel came out, explained the process and how long it would take. Once our door was manufactured by ProVia and at Opal, Karel called and coordinated an installation date. Stacy then sent emails with who the crew was going to be, with pictures, and what to expect during the installation. The crew came out, removed the old door and all materials, prepped for the new door, installed the new & storm door, cleaned the entire area (inside & out), then went over with me the everything about the door, a final functions check and sign off.

The experience really could not have been any smoother and we could not be any happier. We now have a front entry door everyone in the house can use. My toddler now loves to run to the front door and look out the storm door, as do my Labradors. I am considering having some additional work done around our home with the windows and will certainly entrust that business to Opal. Opal has literally been best home improvement contractor I have had the opportunity to work with. Their craftsmanship, communications and professionalism is certainly unprecedented. I would highly recommend them to anyone looking to have work done on their home.