The Aluminum Store - Naples, Florida

Ammon O.

I love this store! Susan is a wealth of knowledge and always very helpful she has helped me out on several projects and as a General Contractor I really appreciate an honest no BS vendor that gets me what I need when I need it!

Ken D.

The woman behind the counter is very pleasant. However, the installer (George Goreau) is another story entirely. We tried multiple times to schedule a time for him to come out. After over a year (yes, over a year with multiple requests!) we finally got him to call. He doesn’t know how to use a GPS and had trouble understanding where we are after asking how to get here (our community is just off a main road on a well-traveled through street.) He asked if there was a gate, I said yes, I’ll put his name on the list, just put your license in the machine and the gate will open. I got a text notice that the gate opened for him and went to wait for him outside. Fifteen minutes later he was not here. I called and got his voicemail, saying on the message to call and let me know if there was a problem. Still no show another fifteen minutes later. I called him back, he was very angry, said he “would not put his license in a machine and was not coming”. Apparently he was just going to leave and not tell us, when we were waiting! He has some obvious anger and mental health issues. I would not be comfortable letting him in my home. Be warned!

Jon G.

Picked up a couple of items for small repairs to a carport and had an awning made to go over a door. It was sturdy and all the pieces to install were provided.

Anthony B.

Do you have vinyl/pvc windows in your patio that need repair or replacing? If so this is your place. Susan and her staff are super friendly, fast and reasonably priced. They are busy so don't go there to make small talk.

They also do screen repair and builds, window repair, dorr repair, patio repair and installs. Definitely recommend this place.

Bonnie R.

Terrible experience….. I I ordered a new Storm Door About 4-5 months ago. The Owner “Susan “ informed me it takes months to have them made….so I waited the time frame. I called a week ago and was informed that my door came in however she CAN’T give be a day or time within the near future when I should expect the delivery. She said I’ll call you back. SHE NEVER called me….how can people so irresponsible remain in business making Customers practically beg to have what they ordered months earlier to be delivered. I do NOT recommend this business to anyone

Angela P.

The woman that owns the place is the worst ever!!!! Do NOT go here! The guys that work there are awesome, but the woman that may or may not answer the phone is a nightmare and tells you incorrect information. Not professional and has a chip on her shoulder..don’t give her your money you’ll regret it for sure!!!!!! I’d give this a zero, but there is t a way to do it on this review. .

Jane S.

Terrible customer service. After man told me the problem had no solution the owner told me she didn’t want him wasting his time (more than 5 minutes)on customers problems. BTW it was a simple fix elsewhere.

Mary C.

Thank you Susan and Amos for your service. We had an issue but was quickly and courteously resolved.